Premise
Privacy Policy
Contents
1. Who we are and what this covers
This policy describes how Foglight Story Systems LLC, doing business as Premise (“Premise,” “we,” “us”) handles information when you use premise.systems (the “Service”), an AI-assisted book-writing tool. It should be read together with our Terms of Service.
Two commitments up front: we do not sell your personal information, and we do not use your creative work to train AI models.
2. What we collect
Account and identity
When you sign up — by email and password or with Google — our authentication provider (Clerk) handles your credentials, and we receive your email address, basic profile information from Google sign-in if you use it (such as your name), and the identifiers needed to link your account. We never see or store your password.
Your creative content
The substance of the Service: your book ideas, premises, descriptions, instructions, project settings, workshop-chat messages, and everything the Service generates for your projects (story bibles, plots, chapters, drafts). This is stored in our database, isolated per account.
Operational logs, including prompt logs
To run, debug, secure, and account for the cost of the Service, we keep operational records. This includes logging the prompts sent to our AI providers — which contain your creative content — along with the model used, token counts, generation timing, compute cost, and which generation run they belonged to. We log this because each generation costs real compute and because diagnosing failures requires seeing what was actually sent. Our web server also keeps standard access logs (IP address, pages and endpoints requested, timestamps), and we apply per-account rate limits.
Payment information
Paid subscriptions are processed by Stripe through our billing provider. We never receive or store your full card number. We keep records of your plan, subscription status, and billing periods.
Cookies
We use essential cookies only — the session cookies our authentication provider needs to keep you signed in. We do not currently use advertising or cross-site tracking cookies.
3. How we use information
- To provide the Service — storing your projects, running generation, showing you your work, and operating workshop chat.
- To generate your content — sending your input and relevant project context to our AI providers (Section 4).
- Billing and entitlements — knowing your plan and what it unlocks, processing subscription payments.
- Security and abuse prevention — enforcing per-account isolation, rate limits, and our Acceptable Use policy.
- Operations — debugging failures, measuring generation time and compute cost, and improving reliability (this is what the prompt logs are for).
- Communications — transactional messages about your account (receipts, important changes). Marketing email only with your consent, and every marketing message includes an unsubscribe.
4. AI processing and training
When you run a generation stage or use workshop chat, your input and relevant project content are sent to third-party AI providers to produce the result: OpenAI and Anthropic for text generation, and Voyage AI for embeddings (a numerical representation of text that powers retrieval features like chat’s awareness of your project). These providers process your content as our service providers via their business APIs.
We do not train AI models on your content. Under the API terms we use, our AI providers do not use business-API content to train their models by default. If that ever changes for any provider we use, we will update this policy and the processor table before it affects you.
5. Service providers (subprocessors)
We use a small set of providers to run Premise. Each receives only what its role requires:
| Provider | Role | What it handles |
|---|---|---|
| Clerk | Authentication & billing platform | Your sign-in credentials, email, session cookies; subscription management |
| Stripe | Payment processing | Your payment details and transactions (we never store card numbers) |
| Neon | Database hosting | Your account records, projects, generated content, operational logs |
| OpenAI | AI text generation | Prompts containing your creative input and project context |
| Anthropic | AI text generation | Prompts containing your creative input and project context |
| Voyage AI | Text embeddings | Project text embedded for retrieval features |
| ElevenLabs | Text-to-speech | Manuscript text you choose to listen to, converted to audio |
| Cloudflare R2 | Audio file storage | Generated audio files, served via short-lived private links |
| Optional sign-in (OAuth) | Confirms your identity if you choose Google sign-in | |
| DigitalOcean | Application hosting | Runs our servers; server access logs (including IP addresses) |
| Google Analytics | Website analytics (consent-gated) | Aggregate traffic and engagement on our public pages; loads only after you accept analytics cookies |
Our infrastructure and providers operate in the United States.
Cookies and local storage. Premise uses essential cookies (your Clerk session) and stores some functional settings in your browser. Our public pages also use Google Analytics, which loads only after you accept analytics cookies. For details and to change your choice, see our Cookie Policy.
6. When we share information
We share personal information only: with the service providers above, to operate the Service; when required by law or valid legal process; to protect the rights, safety, or security of users, the public, or the Service (including investigating Acceptable Use violations); and as part of a business transfer (merger, acquisition, or sale of assets), in which case this policy continues to apply until changed with notice. We do not sell personal information and we do not share it for cross-context behavioral advertising.
7. Retention and deletion
- While your account is active, we keep your account information and projects so the Service works.
- Deleting a book/project permanently deletes that project and all of its generated content immediately.
- Deleting your account schedules everything — your account, projects, content, and memberships — for permanent deletion after a 30-day grace period (so an accidental deletion can be undone by contacting us within that window). After the grace period, deletion is permanent and cannot be reversed.
- Operational logs (including prompt logs and server access logs) are retained for a limited period for the operational purposes above and then deleted on a rolling basis.
- Billing records are retained as required for tax, accounting, and legal compliance.
- Backups of our database age out on our infrastructure provider’s point-in-time-recovery schedule; deleted data leaves backups as they expire.
8. Your rights and choices
Wherever you live, we extend these basics to you:
- Access and export — you can see your projects in the Service at any time. To receive a copy of your content and personal information, email us and we will provide it in a portable format.
- Correction — you can update account details through your account settings or by contacting us.
- Deletion — you can delete individual projects in the Service, delete your account, or email us to request deletion; we honor verified requests within 30 days on the schedule in Section 7.
- Marketing opt-out — unsubscribe links in every marketing email, or email us.
U.S. state privacy laws (such as the CCPA/CPRA and similar laws): residents of those states may have rights to know, access, correct, delete, and to opt out of “sales” or “sharing” of personal information. We do not sell or share personal information as those laws define it, and we do not use sensitive personal information beyond what is necessary to provide the Service. To exercise rights, contact us; we will verify your request via your account email and will not discriminate against you for exercising rights.
Massachusetts residents: Massachusetts protects personal information through its data security regulation (201 CMR 17.00) and breach notification law (M.G.L. c. 93H). The Massachusetts Consumer Data Privacy Act, recently passed by the legislature, will phase in additional rights; we already extend its core rights — access, correction, deletion, and export — to everyone, and we will honor Massachusetts-specific rights as they take effect.
EU/UK visitors: the Service is operated from the United States and is not currently directed at the EU or UK. If you use it from there, the legal bases for our processing are performance of our contract with you (providing the Service), our legitimate interests (security, operations), and consent (marketing); you may have additional rights under the GDPR/UK GDPR, which we will honor on request.
9. Security
We take security seriously and design for it: all traffic is encrypted in transit (TLS); every account’s data is isolated at the database layer with row-level security enforced on every query; the application connects to the database with a least-privilege role that cannot bypass that isolation (and refuses to start in production if it could); access credentials are restricted to the minimum each system needs. We maintain a written information security program consistent with Massachusetts 201 CMR 17.00. No system is perfectly secure; if a breach affects your personal information, we will notify you and regulators as applicable law requires (including M.G.L. c. 93H).
10. Children
The Service is for adults. We do not knowingly collect personal information from anyone under 18 (see the Terms of Service eligibility section). If we learn we have, we will delete it; contact us if you believe a minor has provided us information.
11. International users
We are based in the United States and process information there. If you use the Service from elsewhere, you understand your information is transferred to and processed in the U.S., where privacy laws may differ from your jurisdiction’s.
12. Changes to this policy
We will update this policy as the Service evolves — for example, when billing goes live or when self-serve export ships. We use Google Analytics on our public pages, loaded only after you accept analytics cookies (see our Cookie Policy). For material changes we will give notice (email or in-product) before they take effect, and the “Last updated” date above always reflects the current version.
13. Contact
Privacy questions and requests: support@premise.systems.